Patient

ACC Medical Assistant

Frequently asked questions

Whether your children are established patients or you’re scheduling their first appointments, we welcome your questions.

How do I make an appointment? Call us at 713-695-4013. (Appointments are not available online or through email.)

How much will it cost? It depends on your situation. We are not a free clinic, but fees are affordable for all. We accept Medicaid, CHIP, and other private insurance plans. We also offer a family assistance plan for cash patients. Ask our representatives when making your appointment.

How do I know what my insurance will cover? We’ll find out for you. We will ask that you provide insurance information when you schedule your appointment so that we can verify your insurance and type of coverage (e.g., vaccines, lab work, etc.) prior to your appointment.

What if I don’t have any health insurance? If your child does not qualify for Medicaid we will process an application for our family assistance program. Depending on the monthly or annual income, a typical office visit could range from $20-$55.

What happens at my child’s first appointment? Come prepared and arrive early. Click here for details.

What happens when I call for a same-day appointment? We’ll do our best to work you into the schedule that day. Call early, if you can. The clinic opens at 7:30 in the morning.

What if I need to cancel? If you are unable to keep your appointment, please call us at 713-695-4013 and cancel 24 hours in advance so we can give your appointment time to another patient.

Why should I take my children to the doctor if they’re not sick? Regular check-ups with a pediatrician will help ensure that children are healthy in ALL parts of health, including growth and development (both mental and physical development).

What happens at a check-up? You can discuss any questions or concerns you may have about your children’s health with the doctor. Children are examined from head to toe at each check-up to make sure their bodies are healthy. Check-ups are also an opportunity for vaccines to be given and to have any necessary blood work checked (like checking for anemia and lead poisoning).

My child’s teeth look fine; why does my child need to see the dentist? The most important reason to see the dentist early and regularly is to be sure that your child does not have problems with tooth growth and development that could negatively affect the formation of permanent teeth. In addition, a trip to the dentist can help prevent cavities. Untreated tooth decay can cause pain and infection and can negatively affect permanent teeth.